Frequently Asked Questions

1. Are all products handmade?

Yes, every item is handcrafted by Moroccan artisans using traditional techniques.

2. Do you ship internationaly?

Yes, MoroccanRelics ships worldwide with trusted partners.

3. How long does delivery take?

Within Morocco: 2–5 business days. International: 7–14 business days depending on location.

4. How do i exchange my order?

At MoroccanRelics, we want you to love your purchase. If you’d like to exchange an item: Contact us within 14 days of receiving your order at contact@moroccanrelics.com or via WhatsApp. Please provide your order number and tell us which item you’d like in exchange. The product must be unused, in its original condition and packaging. Once approved, you can ship the item back to us. As soon as we receive it, we’ll send your replacement. Note: Exchanges are subject to product availability. If the requested item is not in stock, we’ll offer you a credit or refund option.

5. Do you accept returns?

Yes, we offer returns within 14 days for unused items in original condition.